On paper, the existence of reviews is a blessing. Thanks to all the people who take a few minutes to share their experiences—whether it’s a hotel stay, a restaurant meal, or an electronic purchase—we can make faster and more informed decisions about where to go and what to buy. How could there possibly be any downside to this?
Well, as it turns out, there can be plenty. If you’ve ever worked with the general public, you know that common sense isn’t exactly universal. Some people have terrible experiences for one simple reason: they’re terrible customers. And their reviews? Absolutely unhinged.
The subreddit r/EntitledReviews gathers some of the most audacious examples of this phenomenon. We’ve rounded up some of the worst offenders below—scroll down to witness the chaos.
#1 One Star Review For Pride Flag
#2 “Socialist Hateful Place”
There’s a special kind of energy that goes into writing a bad review. That does not mean the complaint is fair, but the effort is often impressive. Glowing reviews are usually short and sweet. A quick five stars and maybe a promise to come back.
Bad ones, meanwhile, arrive like a full theatrical performance, complete with dramatic wording, all caps, and the occasional insult thrown in for flavor.
#3 God Burn
#4 Entitled Parents
There is a reason for that. People are more likely to leave a review when they are feeling something strongly, whether that feeling is delight or frustration.
But frustration usually hits harder. As National Strategic Group explains, negative experiences tend to carry more weight in the way people react as consumers.
Think of it this way. Finding $50 on the street would probably put you in a good mood for a while. Losing $50, though, could annoy you for the rest of the day and maybe longer.
#5 When Parents Leave Out The Rest Of The Story
#6 Entitled Tourist Is Furious That Small-Town Auto Shop Won’t Fix His iPad On Wheels
Psychologists call this negativity bias. Our brains are wired to pay closer attention to bad experiences than good ones. It is an old survival mechanism.
In the distant past, remembering a dangerous situation mattered a lot more than savoring a pleasant one. If something could harm you, your brain wanted that information filed away immediately.
#7 They Gave Me Too Much Food
#8 Now Who’s Crying
#9 Have A Blessed Day
As a result, negative experiences tend to trigger stronger brain activity, especially in areas like the amygdala, and often leave behind longer-lasting memories.
That helps explain why one rude waiter or one disappointing meal can keep replaying in your head all evening, right up until you open the review box and start typing like your life depends on it.
#10 Kids Throwing Rocks At Animals
#11 Not “Barefoot” Friendly
#12 Wants To Declaw The Cat
Still, even the best business in the world is never going to please every single person who walks through the door or places an order. Sometimes mistakes happen.
And sometimes the problem is a customer who seems to be operating under rules known only to them. The kind of person who makes you wonder whether this is their first day interacting with other humans.
#13 Great Response From The Owner
#14 I Want Boba
#15 Stay Away Creep!
The good news is that a bad review does not automatically spell disaster. In some cases, it can even make a business look more reliable. It may sound counterintuitive, but a spotless wall of perfect five-star ratings can actually make people suspicious.
Most of us know that nothing is flawless, so when every single review is positive, it can start to feel fake or even paid for. A couple of bad reviews, on the other hand, can make a place seem more believable. An overall rating of 4.2 often feels far more trustworthy than a perfect 5.0.
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#16 550 Days Later
#17 Livid For That Blooming Onion
#18 Safe Travels Back To NC
What matters most, then, is how a business responds. Thrive Agency says bad reviews should never be ignored. If people can see a company warmly replying to praise while saying nothing to criticism, that silence can speak pretty loudly.
Answering both positive and negative reviews shows that the business is paying attention to all feedback, not just the flattering kind.
#19 We Remember You
#20 Woke Leftist Bookstore Review
#21 Plant Nursery, Not Cat Cafe
The tone of that response matters just as much. Even when a review is exaggerated or unfair, the reply should stay calm and professional.
Getting defensive might feel satisfying for five seconds, but it is rarely a smart move when future customers are reading along. A thoughtful response shows that the business can handle problems responsibly.
#22 I Need Pizza On Christmas
#23 Its Discrimination To Not Break The Law For Me!
#24 Why Can’t I Bring My Children To A Bar!? It Has Video Games!!!
A good reply usually starts by acknowledging the issue and apologizing for the customer’s experience. If there was a misunderstanding, it helps to explain it clearly and politely.
Businesses can also say how they plan to improve, and in some situations, offering compensation may make sense. That part depends on what actually happened.
#25 Closed 3 Min Ago At Little Caesars
#26 ! Here’s My Favorite Review Of All Time
#27 Just Crazy
As for the reviews in this lineup, compensation is not required. What some of these reviewers really need is a crash course in common sense.
Maybe a nap. Maybe a cup of chamomile tea. Maybe ten full minutes of sitting quietly before hitting “post.” Anything that might help them remember that other people exist and deserve at least a little respect.
#28 Here We Are
#29 Cave Can’t Be Old Because I Said So
#30 The Other Side Of The Story
#31 Thief
#32 Pet Owner Shaves Their Dog With A Human Razor
#33 Someone Had An Unanswered Floral Question At 3:30am
#34 What Do You Mean You Can’t Open At 4 Am?
#35 Sunday Funday
#36 Tiger Goes Chomp
#37 I Can’t Stop Thinking About This
#38 I Follow The Recipe Exactly*
#39 Missing A Little Bit Of Info
#40 Blaming The Bartender For Your Drunk Driving
#41 “Sometimes One Just Has To Acknowledge That A Banana Isn’t An Egg, You Know?”
#42 Maybe Show Up Before Last Swim Instead Of After It Next Time!
#43 That Poor Christian Family, Forever Traumatized
#44 Screamed At
#45 Pickle Predicament
#46 Tornado Possibility 🙂
#47 UV Tattoos
#48 48 Hr Work Week Not Good Enough For Them
#49 Awesome
#50 Don’t Have A Cow Man
#51 42 Years Later
#52 Entitled Reviewer Wants Baristas To Learn Their Place
#53 Who Goes To An Italian Restaurant And Tries To Order Grilled Cheese Sandwiches?
#54 A Flag
#55 This Could Be A Teaching Moment For Your Child But Instead
#56 My Local Goodwill Review
#57 Man Has Heart Attack At Restaurant, Another Man Was Inconvenienced
#58 What Are They Supposed To Do After Arriving 40 Min Early
#59 Stay Open For Me!!!!
#60 Backfiring Car Near A Horse Farm
#61 It’s Not Because You’re Plus Sized
#62 Mats And Fleas
#63 Friend Of The Bride
#64 Goes To Cauliflower Restaurant But Dislikes Cauliflower
#65 Adult Lingerie Store
#66 My Wife Is Having Surgery, But Why Didn’t They Think Of Me, Her Bored Husband?
#67 We Are A Retail Business
#68 Adults Only
#69 Never Heard Of This Discount Before
#70 No Smoking
#71 Has A Good Reason
#72 Americana?
#73 Msg Allergy
#74 Buttercream Icing
#75 He Didn’t Stick To The Script And Accordingly Say Thank You So… 1 Star
#76 Too Woke
#77 He Claims Not To Know Her
#78 2 Minutes After Closing
#79 Who Knew I Needed To Vaccinate My Pets
#80 *ipad Baby At Fine Dining Restaurant
#81 I’d Do The Same Thing
#82 Very Entitled Parent
#83 I Am Really Afraid Of Men With Coloured Nails
#84 Where’s My Ketchup
#85 People Dressing Casually In This Casual Restaurant Really Ruins My Desire For An Upscale Life! Two Stars!
#86 1 Star Over Nail Polish?
#87 Hippa Violation
#88 Thank You For Making My Daughter Cry
#89 I Wonder Why
#90 “I Drove A Long Way Without Checking The Hours & Wanted The Employees To Stay There So I Can Chit Chat”
#91 Went To The Wrong Restaurant And Wants Access To A Desert
#92 Wouldn’t Seat 15 Min Before Close
#93 Surrendering Their Cat
#94 For A Hike…in The Desert
#95 Review For The Restaurant I Work At
#96 21 Month Old
#97 Animal Crossing
